Solid Surface FAQs | Questions About Countertops, Tops & Cladding

Technical Information & FAQs

Find answers about Solid Surface® , specs, and care.

General & Product

1. What is a solid surface sheet?

A solid surface sheet is a premium man-made material created from resins, minerals, and pigments. Unlike natural stone, it is uniform in composition, meaning the same material runs through the entire thickness. This makes it easy to cut, fabricate, join seamlessly, and repair when needed. It is non-porous, hygienic, and highly durable, which makes it suitable for both residential and commercial interiors.

2. How is solid surface different from marble, granite, or quartz?

Natural stone like marble or granite is porous, heavy, and requires sealing. Quartz is durable but has visible seams. Solid surface is engineered to solve these issues: it is seamless, stain-resistant, repairable, and available in exclusive factory-made colors. It also allows more design flexibility such as thermoforming into curves or shapes.

3. What thicknesses are available?

We supply sheets in 6mm, 12mm, 18mm, and 25mm thicknesses. The 12mm thickness is the industry standard for countertops. For specific projects like wall cladding or special designs, we can provide custom thicknesses upon request.

4. Can you customize colors?

Yes. In addition to our standard collections, we manufacture exclusive colors and can even custom-match specific shades based on your project needs. This ensures designers and homeowners get unique finishes not available elsewhere in the UAE.

5. Is it safe and hygienic?

Yes. Solid surface is certified food-safe, non-toxic, and antibacterial. Since it is non-porous, it does not allow water, bacteria, or mold to penetrate, making it a top choice for kitchens, hospitals, and laboratories.

Applications & Use

6. Where can I use solid surface sheets?

Solid surface is highly versatile. It is commonly used for kitchen countertops, bathroom vanities, wall cladding, reception desks, shelves, and even furniture. It is also widely adopted in hospitals, clinics, and labs for its hygienic properties.

7. Can solid surface be used outdoors?

We recommend indoor applications. Direct exposure to sun and high UV can cause color changes over time. If used outdoors, protective fabrication and design considerations must be applied.

8. Is it suitable for healthcare and food areas?

Yes. The non-porous, seamless design makes solid surface ideal for hygiene-sensitive environments. It resists stains, bacteria, and chemical cleaning, which is why it’s trusted in hospitals, dental clinics, and food preparation zones.

9. Can it be thermoformed or bent?

Yes. When heated under controlled conditions, solid surface can be bent or curved into 2D and 3D shapes. This gives architects and designers freedom to create unique counters, walls, or furniture that natural stone cannot achieve.

10. Do you offer sinks and integrated parts?

Yes. We provide solid surface sinks and washbasins that can be seamlessly joined with sheets. This creates a smooth, continuous surface without grout lines, making cleaning easier and giving a premium look.

Installation & Fabrication

11. Do I need a professional installer?

We strongly recommend using professional fabricators. They have the expertise and tools to cut, bond, and polish sheets correctly, ensuring a seamless finish and protecting your warranty.

12. How are sheets joined?

They are bonded with special solid surface adhesive. After curing, the seams are sanded smooth until they disappear, creating the appearance of a single continuous sheet.

13. Can I cut or drill the sheet myself?

Solid surface can technically be worked with woodworking tools, but for countertops, vanities, or commercial projects, professional fabrication is advised to ensure quality and avoid damage.

14. How long does installation take?

A typical residential countertop installation takes 5–7 working days from templating to final installation. Large or custom projects may require additional time.

15. Do you deliver across the UAE?

Yes. We deliver to all Emirates—Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah. Deliveries are made directly to your doorstep for convenience.

Durability & Maintenance

16. Is solid surface scratch resistant?

It resists most everyday scratches. Sharp knives or heavy objects may leave marks, but these can usually be repaired by sanding and polishing—unlike stone, which cannot be renewed as easily.

17. Can it handle heat?

It withstands normal kitchen use but should not have direct contact with very hot pans or open flames. Always use trivets or heat pads to protect the surface.

18. Does it stain?

Because it is non-porous, it resists most stains such as coffee, tea, and wine. However, prolonged exposure to strong chemicals or solvents should be avoided to preserve color.

19. How long does it last?

Solid surface sheets can last decades with basic care. Unlike stone, they can be renewed multiple times through sanding, making them a long-term investment.

20. Is it repairable?

Yes. Scratches, small cracks, and even burns can often be repaired on-site by refinishing, extending the life of your installation.

Ordering, Pricing & Warranty

21. How do I order?

Ordering is simple. You can:

Call us directly by phone
Send a WhatsApp message for fast response
Or email us with your project details.

22. How fast can I get a quote?

We usually provide quotes the same day. Just share your dimensions, color choice, and project details via phone, WhatsApp, or email.

23. What payment options do you offer?

We accept cash on delivery (COD) and secure bank transfers. This flexibility makes it easy for both individual buyers and contractors.

24. Do you offer warranty?

Yes. All our solid surface sheets come with a 12-year limited warranty against manufacturing defects. Proper fabrication and care are required for warranty validity.

25. Can I request samples before ordering?

Yes. We provide physical samples so you can see the color, finish, and texture before placing a large order. This helps ensure your choice is the right fit for your project.